{"id":3470,"date":"2026-06-18T11:27:20","date_gmt":"2026-06-18T11:27:20","guid":{"rendered":"https:\/\/gfxbroker.com\/%d8%a5%d8%ac%d8%b1%d8%a7%d8%a1%d8%a7%d8%aa-%d8%a7%d9%84%d9%85%d8%b9%d8%a7%d9%84%d8%ac%d8%a9-%d8%a7%d9%84%d9%85%d8%aa%d9%88%d8%a7%d9%81%d9%82%d8%a9\/"},"modified":"2026-08-09T09:29:54","modified_gmt":"2026-08-09T09:29:54","slug":"complaint-handling-procedure","status":"publish","type":"page","link":"https:\/\/gfxsecurities.com\/ar\/complaint-handling-procedure\/","title":{"rendered":"\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u062a\u0648\u0627\u0641\u0642\u0629"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u062a\u0648\u0627\u0641\u0642\u0629<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

\u0627\u0644\u0645\u062d\u062a\u0648\u064a\u0627\u062a<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
  1. \u0627\u0644\u0647\u062f\u0641<\/li>
  2. \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0634\u0643\u0648\u0649<\/li>
  3. \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645<\/li>
  4. \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t

    \u0661. \u0627\u0644\u0647\u062f\u0641<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    \u062a\u0647\u062f\u0641 \u0633\u064a\u0627\u0633\u0629 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0647\u0630\u0647 \u0625\u0644\u0649 \u062a\u0648\u0636\u064a\u062d \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u062a\u064a \u0633\u064a\u0637\u0628\u0642\u0647\u0627 \u0645\u0648\u0638\u0641\u0648 \u0634\u0631\u0643\u0629 \u062c\u064a\u0644\u062c\u0627\u0645\u0634 \u0644\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0648\/\u0623\u0648 \u0634\u0631\u0643\u0629 GFX \u0644\u0644\u0623\u0648\u0631\u0627\u0642 \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0648\/\u0623\u0648 \u0627\u0644\u0634\u0631\u0643\u0629 (\u0648\u064a\u064f\u0634\u0627\u0631 \u0625\u0644\u064a\u0647\u0627 \u0641\u064a\u0645\u0627 \u0628\u0639\u062f \u0628\u0640 \u00ab\u0627\u0644\u0634\u0631\u0643\u0629\u00bb) \u0641\u064a\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0628\u0645\u0639\u0627\u0644\u062c\u0629 \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0633\u0648\u064a\u062a\u0647\u0627 \u0628\u0637\u0631\u064a\u0642\u0629 \u0633\u0631\u064a\u0639\u0629 \u0648\u0641\u0639\u0627\u0644\u0629.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t

    \u0662. \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0634\u0643\u0648\u0649<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    \u064a\u062c\u0628 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0634\u0643\u0648\u0649 \u062e\u0637\u064a\u064b\u0627 \u0648\u062a\u0648\u062c\u064a\u0647\u0647\u0627 \u0625\u0644\u0649 \u0639\u0646\u0627\u064a\u0629 \u0627\u0644\u0634\u0631\u0643\u0629 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0627\u0644\u0645\u062d\u062f\u062f \u0639\u0644\u0649 \u0645\u0648\u0642\u0639\u0646\u0627 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a. \u0648\u064a\u062c\u0628 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0627\u0644\u0634\u0643\u0648\u0649 \u0645\u0643\u062a\u0648\u0628\u0629 \u0628\u0637\u0631\u064a\u0642\u0629 \u0648\u0627\u0636\u062d\u0629 \u0648\u0645\u0641\u0647\u0648\u0645\u0629 \u062d\u062a\u0649 \u064a\u062a\u0633\u0646\u0649 \u0645\u0639\u0627\u0644\u062c\u062a\u0647\u0627. \u0648\u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u062f\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0644\u063a\u0629 \u063a\u064a\u0631 \u0644\u0627\u0626\u0642\u0629 \u0623\u0648 \u0645\u0633\u064a\u0626\u0629 \u0623\u0648 \u062a\u0642\u062f\u064a\u0645 \u0648\u0635\u0641 \u0639\u0627\u0637\u0641\u064a \u0644\u0644\u0645\u0634\u0643\u0644\u0629. \u0648\u064a\u062c\u0628 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0645\u0639 \u0627\u0644\u0634\u0643\u0648\u0649: <\/p>

    • \u0631\u0642\u0645 \u0627\u0644\u062d\u0633\u0627\u0628\u061b<\/li>
    • \u0627\u0644\u0627\u0633\u0645 \u0627\u0644\u0643\u0627\u0645\u0644 \u0648\u0627\u0633\u0645 \u0627\u0644\u0639\u0627\u0626\u0644\u0629\u061b<\/li>
    • \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629\/\u0627\u0644\u0645\u0633\u0623\u0644\u0629\u061b<\/li>
    • \u0631\u0642\u0645 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0629 \u0627\u0644\u0645\u062a\u0623\u062b\u0631\u0629 (\u0625\u0646 \u0623\u0645\u0643\u0646)\u061b<\/li>
    • \u062a\u0627\u0631\u064a\u062e \u0648\u0648\u0642\u062a \u062d\u062f\u0648\u062b \u0627\u0644\u0645\u0648\u0636\u0648\u0639<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t

      \u0663. \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t

      \u0633\u0646\u0642\u0648\u0645 \u0628\u062a\u0623\u0643\u064a\u062f \u0627\u0633\u062a\u0644\u0627\u0645 \u0634\u0643\u0648\u0627\u0643\u0645 \u062e\u0644\u0627\u0644 \u064a\u0648\u0645\u064a \u0639\u0645\u0644 (\u0662) \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0634\u0643\u0648\u0649\u060c \u0648\u0633\u0646\u0632\u0648\u062f\u0643\u0645 \u0628\u0631\u0642\u0645 \u0645\u0631\u062c\u0639\u064a \u0641\u0631\u064a\u062f \u062e\u0627\u0635 \u0628\u0634\u0643\u0648\u0627\u0643\u0645. \u0648\u064a\u062c\u0628 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0631\u0642\u0645 \u0627\u0644\u0645\u0631\u062c\u0639\u064a \u0627\u0644\u0641\u0631\u064a\u062f \u0641\u064a \u062c\u0645\u064a\u0639 \u0645\u0631\u0627\u0633\u0644\u0627\u062a\u0643\u0645 \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u064a\u0629 \u0645\u0639 \u0627\u0644\u0634\u0631\u0643\u0629.
      \u0648\u0642\u062f \u0648\u0636\u0639\u062a \u0627\u0644\u0634\u0631\u0643\u0629 \u0645\u062c\u0645\u0648\u0639\u0629 \u0627\u0644\u0642\u0648\u0627\u0639\u062f \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0627\u0644\u062a\u064a \u0633\u064a\u0644\u062a\u0632\u0645 \u0628\u0647\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0627\u0644\u0645\u0633\u0624\u0648\u0644\u0648\u0646 \u0644\u0636\u0645\u0627\u0646 \u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u062a\u062f\u0627\u0628\u064a\u0631 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0648\u0627\u0644\u0641\u0639\u0627\u0644\u0629 \u0648\u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0641\u064a\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0628\u0645\u0633\u0623\u0644\u0629 \u0645\u062d\u062f\u062f\u0629: <\/p>

      • \u0628\u0639\u062f \u0623\u0646 \u064a\u0642\u062f\u0645 \u0627\u0644\u0639\u0645\u064a\u0644 \u0634\u0643\u0648\u0649 \u0648\u064a\u062a\u0644\u0642\u0649 \u0625\u0634\u0639\u0627\u0631\u064b\u0627 \u0628\u0627\u0633\u062a\u0644\u0627\u0645\u0647\u0627\u060c \u0633\u064a\u062a\u0645 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0647 \u0645\u0646 \u0642\u0628\u0644 \u0645\u0648\u0638\u0641 \u0627\u0644\u0634\u0631\u0643\u0629 \u0627\u0644\u0645\u0633\u0624\u0648\u0644 \u062e\u0644\u0627\u0644 \u0664\u0668 \u0633\u0627\u0639\u0629 \u0645\u0646 \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0634\u0643\u0648\u0649\u061b<\/p><\/li>

      • \u064a\u062c\u0628 \u062a\u0633\u062c\u064a\u0644 \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0634\u0643\u0648\u0649 \u0641\u0648\u0631 \u0627\u0633\u062a\u0644\u0627\u0645\u0647\u0627 \u0645\u0646 \u0627\u0644\u0639\u0645\u064a\u0644\u061b<\/p><\/li>

      • \u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0638\u0641 \u0627\u0644\u0645\u0633\u0624\u0648\u0644 \u0627\u062a\u062e\u0627\u0630 \u062c\u0645\u064a\u0639 \u0627\u0644\u062a\u062f\u0627\u0628\u064a\u0631 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0644\u062a\u062d\u0642\u064a\u0642 \u0641\u064a \u0627\u0644\u0634\u0643\u0648\u0649 \u0648\u0645\u0639\u0627\u0644\u062c\u062a\u0647\u0627 \u0648\u062a\u0633\u0648\u064a\u062a\u0647\u0627\u061b<\/p><\/li>

      • \u0628\u0639\u062f \u0627\u0644\u0627\u0646\u062a\u0647\u0627\u0621 \u0645\u0646 \u0627\u0644\u062a\u062d\u0642\u064a\u0642\u060c \u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0638\u0641 \u0627\u0644\u0645\u0633\u0624\u0648\u0644 \u0625\u0628\u0644\u0627\u063a \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0646\u062a\u064a\u062c\u0629 \u0627\u0644\u062a\u062d\u0642\u064a\u0642\u060c \u0648\u0634\u0631\u062d \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0623\u0648 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0625\u0636\u0627\u0641\u064a\u0629 \u0627\u0644\u062a\u064a \u0633\u064a\u062a\u0645 \u0627\u062a\u062e\u0627\u0630\u0647\u0627 \u0628\u0637\u0631\u064a\u0642\u0629 \u0648\u0627\u0636\u062d\u0629 \u0648\u0645\u0641\u0647\u0648\u0645\u0629\u060c \u0648\u0630\u0644\u0643 \u0628\u0647\u062f\u0641 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0645\u0646\u0639 \u062a\u0643\u0631\u0627\u0631 \u062d\u062f\u0648\u062b \u0645\u062b\u0644 \u0647\u0630\u0647 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0641\u064a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644 \u0625\u0644\u0649 \u0623\u0642\u0635\u0649 \u062d\u062f \u0645\u0645\u0643\u0646.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t\t\t\t\t\t

        \u062a\u0647\u062f\u0641 \u0627\u0644\u0634\u0631\u0643\u0629 \u062f\u0627\u0626\u0645\u064b\u0627 \u0625\u0644\u0649 \u062a\u0633\u0648\u064a\u0629 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0628\u0637\u0631\u064a\u0642\u0629 \u0648\u062f\u064a\u0629 \u0648\u0645\u0647\u0646\u064a\u0629 \u0648\u0628\u0623\u0633\u0644\u0648\u0628 \u062a\u062c\u0627\u0631\u064a \u0645\u0646\u0627\u0633\u0628. \u0648\u0633\u062a\u0642\u0648\u0645 \u0627\u0644\u0634\u0631\u0643\u0629 \u0628\u062a\u0633\u0648\u064a\u0629 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0628\u0633\u064a\u0637\u0629 \u062e\u0644\u0627\u0644 \u0641\u062a\u0631\u0629 \u0644\u0627 \u062a\u062a\u062c\u0627\u0648\u0632 \u0663 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644\u060c \u0648\u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0645\u0639\u0642\u062f\u0629 \u062e\u0644\u0627\u0644 \u0641\u062a\u0631\u0629 \u0644\u0627 \u062a\u062a\u062c\u0627\u0648\u0632 \u0665 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t\t

        \u0664. \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        \u064a\u062c\u0628 \u062a\u0648\u062c\u064a\u0647 \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649:<\/p>

        • \u0627\u0644\u0639\u0646\u0648\u0627\u0646: 3rd Floor, Ebene Skies, Rue de I\u2019Institut, Ebene, Republic of Mauritius<\/li>
        • \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a: support@gfxsecurities.com<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u062a\u0648\u0627\u0641\u0642\u0629 \u0627\u0644\u0645\u062d\u062a\u0648\u064a\u0627\u062a \u0627\u0644\u0647\u062f\u0641 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0634\u0643\u0648\u0649 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0661. \u0627\u0644\u0647\u062f\u0641 \u062a\u0647\u062f\u0641 \u0633\u064a\u0627\u0633\u0629 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0647\u0630\u0647 \u0625\u0644\u0649 \u062a\u0648\u0636\u064a\u062d \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u062a\u064a \u0633\u064a\u0637\u0628\u0642\u0647\u0627 \u0645\u0648\u0638\u0641\u0648 \u0634\u0631\u0643\u0629 \u062c\u064a\u0644\u062c\u0627\u0645\u0634 \u0644\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0648\/\u0623\u0648 \u0634\u0631\u0643\u0629 GFX \u0644\u0644\u0623\u0648\u0631\u0627\u0642 \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0648\/\u0623\u0648 \u0627\u0644\u0634\u0631\u0643\u0629 (\u0648\u064a\u064f\u0634\u0627\u0631 \u0625\u0644\u064a\u0647\u0627 \u0641\u064a\u0645\u0627 \u0628\u0639\u062f \u0628\u0640 \u00ab\u0627\u0644\u0634\u0631\u0643\u0629\u00bb) \u0641\u064a\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0628\u0645\u0639\u0627\u0644\u062c\u0629 \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0633\u0648\u064a\u062a\u0647\u0627 \u0628\u0637\u0631\u064a\u0642\u0629 \u0633\u0631\u064a\u0639\u0629 \u0648\u0641\u0639\u0627\u0644\u0629. \u0662. \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0634\u0643\u0648\u0649 \u064a\u062c\u0628 \u062a\u0642\u062f\u064a\u0645 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3470","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gfxsecurities.com\/ar\/wp-json\/wp\/v2\/pages\/3470","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gfxsecurities.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gfxsecurities.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gfxsecurities.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gfxsecurities.com\/ar\/wp-json\/wp\/v2\/comments?post=3470"}],"version-history":[{"count":4,"href":"https:\/\/gfxsecurities.com\/ar\/wp-json\/wp\/v2\/pages\/3470\/revisions"}],"predecessor-version":[{"id":3476,"href":"https:\/\/gfxsecurities.com\/ar\/wp-json\/wp\/v2\/pages\/3470\/revisions\/3476"}],"wp:attachment":[{"href":"https:\/\/gfxsecurities.com\/ar\/wp-json\/wp\/v2\/media?parent=3470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}